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Appendix: Communication
Proactive

Communication
Proactive

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Device Upgrades Communicated in the Past Quarter

Data Center

Device Model and SN

Open Systems or MVS

Usable GB Storage

Current Microcode Level

Date Microcode Installed

Suggested Level

Maint Contract End Date

Urgent?

Severity

Online Change?

Comments

Tempe

12345 67890

Open System

1000

Low microcode level

31 Jul 2005

Activity reason

15 Aug 2005

No

1

Yes

Test comments for "Communication Proactive" appendix

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Home Office

Aliens' Hardware Al-003

MVS

55

CML

30 May 2005

Test

27 Aug 2005

No

2

No

Aliens' Hardware - testing purposes only

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Software Upgrades Communicated in the Past Quarter

Software Package

Current Release Level

Recommended Level or Patch

Urgent?

Date of Scheduled Change

Severity

Online Change?

Comments

Raptier

2.44

None

No

13 Jul 2005

3

Yes

Raptier comments test

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Comments:

This is general comment, both for Hardware and Software issues

Score:

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Grading scale

Grade

Range

A

Excellent

4.25 - 5.00

B

Satisfactory

2.75 - 4.24

C

Unsatisfactory -
need improvement

2.35 - 2.74

D

Unsatisfactory -
monitor

1.80 - 2.34

F

Unsatisfactory -
critical

1.00 -
1.79

B