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Appendix: Software
Issues

Software Issues
(issues with vendor provided software and applicatons)

Application:

Multiple issues case

Issue #:

2, 0

Date:

Issue/Impact Grade:

36480.00

Application Grade:

F

Application:

Single issue software case

Issue #:

1

Date:

Issue/Impact Grade:

1728.00

Application Grade:

F

Application:

No issues software case

Issue #:

NO ISSUES

Date:

Issue/Impact Grade:

0

Application Grade:

A

Application:

Test software issue 002

Issue #:

NO ISSUES

Date:

Issue/Impact Grade:

0

Application Grade:

A

* If more than one issue
for an application occurs in a month or more than three in a quarter, the
application grade will be lowered to the next level.

Overall Software Score:

9552.00

Grading scale

Grade

Range

A

Excellent

0 - 49.99

B

Satisfactory

50.00 - 99.99

C

Unsatisfactory -
need improvement

100.00 - 139.99

D

Unsatisfactory -
monitor

140.00 - 199.99

F

Unsatisfactory -
critical

200.00 -
1000.00

F